Privacy Policy

Your privacy is important to us. It is Launchhub’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://launchhub.io/home, and other sites we own and operate.

This policy is effective as of 1 September 2025 and was last updated on 29 September 2025.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Name

Phone/mobile number

Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In such instances, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Enter any of our competitions, contests, sweepstakes, and surveys

Use a mobile device or web browser to access our content

Mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner incompatible with these purposes:

To enable you to customise or personalise your experience of our website

To contact and communicate with you

For analytics, market research, and business development, including to operate and improve our website, applications, and social media platforms

For advertising and marketing, including sending you promotional information about our products and services, as well as third-party information we consider may be of interest

For internal record keeping and administrative purposes

To run competitions, sweepstakes, and/or offer additional benefits to you

To comply with our legal obligations and resolve any disputes

For security and fraud prevention, ensuring that our sites and apps are safe, secure, and used in line with our terms of use

Please be aware that we may combine information we collect about you with general information or research data from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting strong passwords and ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as necessary for the purposes set out in this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous.
However, we may retain your personal information for legal, accounting, reporting, archiving, research, or statistical purposes as required.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

Parent, subsidiary, or affiliate companies

Third-party service providers (e.g., IT services, hosting, analytics, advertisers)

Employees, contractors, and related entities

Agents, partners, sponsors, or promoters

Courts, tribunals, regulators, or law enforcement as required by law

Third parties who help us provide services, products, or direct marketing

International Transfers of Personal Information

The personal information we collect may be stored and/or processed in locations where we or our third-party providers maintain facilities.
If we transfer your personal information to other countries, we will:

Do so in compliance with applicable law, and

Protect the transferred data in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You have the right to:

Withhold personal information (though this may affect your experience of our site)

Request details of the personal information we hold about you

Request corrections if information is inaccurate, outdated, incomplete, or misleading

Withdraw consent for direct marketing at any time

Make a complaint if you believe we’ve breached data protection laws

We will respond to requests within a reasonable timeframe and in compliance with applicable laws. You also have the right to contact a data protection authority.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. Cookies help us understand how you use our website and allow us to serve you content based on your preferences.

Limits of Our Policy

Our website may link to external sites not operated by us. We have no control over their content or privacy practices and cannot accept responsibility or liability for them.

Changes to This Policy

At our discretion, we may update this privacy policy to reflect changes in our practices or legal obligations. Updates will be posted at the same link. If required by law, we will request your consent or provide opt-in/opt-out options for new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at:
[email protected]